Frequently asked questions (FAQ)

That! We can guarantee this because we get the products directly from the manufacturer. So, on the miamitats.eu website, we display and sell products exclusively from MIAMITATS. We do not cooperate with resellers or third parties.
In this way, we can guarantee you a quick replacement of the product, professional and legitimate answers to all your questions and the accuracy of the data. We also consider this move socially responsible and sustainable.

Each product has a clearly marked price and all prices are regularly updated. However, this does not always have to be the case. If the price displayed in this store changes for any reason or does not correspond to the real or displayed price of the product, the customer and the merchant (Adriatic Wealth) can exercise the right to cancel the order at any time.

Of course, shopping is easy. By clicking on the basket next to the available products, you fill your shopping cart from the comfort of your home. You can pay by cash on delivery, e-banking or cards. Order from the warmth of your home and pay for the product when it arrives at your doorstep!

Each product has a notice about its availability or unavailability. If the selected product is not currently available, the system will suggest that you sign up for the list through which we will notify you as soon as it becomes available.

miamitats.eu is a web store dedicated to the customer and the feeling of good shopping. If the customer ordered the goods before 12 o'clock on a working day, the delivery starts on the same day. Unless it's a weekend. Then the delivery service does not work. In this case, the products are sent on Monday or, in the case of holidays and non-working days, on the first working day. With Burmese payment, the products are on hold for a maximum of seven days. After three days, the Customer receives a reminder in his e-mail inbox. If payment has not been made two days after sending the reminder, the order is considered cancelled.

If so, report the damage as soon as possible! Within 14 working days at the latest. Take a photo of the product, fill out the online complaint form and we will provide you with an exchange or refund.

Delivery from miamitats.eu for purchases above xy kn is free for Croatia and Slovenia. Except in the case when the Customer requests express delivery. Express delivery is the fastest possible way of delivering the package to the desired address within three working days and is charged HRK 30 regardless of the amount of the purchase. Deliveries outside Croatia. You can order the products from anywhere, but the delivery of the purchased package is within the borders of the EU. Packages without an invoice for someone - gifts The sweetest shopping is buying gifts. If that is the case, then the package should not contain an invoice. Every Customer who selects this option during purchase, miamitats.eu will send an invoice via electronic mail to the customer's inbox.

Issuance of R1 invoice: If so desired, the Customer himself submits information about the company (name, OIB and address) in the note when ordering.

MIAMITATS EU store guarantees that all products are original and that they are purchased exclusively from the manufacturer.
Each product contains an extensive list, photo and composition, but we know that sometimes even that is not enough for you and that's why: If you have any questions about the products available on miamitats.eu, send us an inquiry using the form that can be found at this link .

After packing and shipping, we immediately send you the so-called tracking code or so-called tracking code that allows you to find out what is happening with your shipment at any time. MIAMITATS EU packages are delivered by Mail Boxes Etc. and you can track your package on their website. If the package does not arrive within 2-5 working days, send us an email at info@miamitats.eu so that we can take the necessary measures.

The MIAMITATS team expects your call if you have any problems or doubts about the order or the product itself. Call us at +385 99 3026 555 or send an inquiry to info@miamitats.eu. Exchange, complaint, refund... We will solve everything quickly and reliably. You will see for yourself!

Not at the moment, but soon we will add such a possibility through the CorvusPay system...

Check the expiry date of your product. miamitas.eu makes every effort to deliver top quality products, but errors are possible. In that case, call and send us an inquiry at info@miamitats.eu. Order error! If the Buyer decides to terminate the contract (cancel the order) before the goods have been sent for delivery, the refund will be made within three (3) working days. If the customer decides to cancel the order after it has been sent for delivery, the refund will be made within three (3) working days after the return of the same goods by the customer, minus the cost of delivery and the amount of the card commission (if the goods were paid for by credit or debit card).

miamitats.eu is a site that is updated and checked on a daily basis. However, our team cannot 100% guarantee that no error has crept in, so we advise you to report any illogicality or deviations on the page. Please note that the photos are an informative illustration. For example, it is possible that since the moment the photo was published, the manufacturer has changed its packaging (militation, appearance, ingredients) and that this photo does not reflect the final appearance of the product. In that case, and at the customer's request, we are obliged to revise the order!

miamitats.eu is an Internet store dedicated to the customer and the feeling of good shopping. MIAMITATS EU is interested in your comfort and the so-called feel good feeling. The MIAMITAS EU online store undertakes to protect the personal data of customers, in such a way that it collects only the necessary, basic data about customers/users that are necessary for the fulfillment of our obligations. We are obliged to protect all your basic data. All user data is strictly kept and is only available to employees who need this data to perform their work. All employees of miamitats.eu and business partners are responsible for respecting the principles of privacy protection. Any informative or marketing email (newsletter) you receive from our address will offer you the option to remove yourself from our friends list. miamitats.eu team is responsible for privacy protection.